ORM Case Study: Billionaire Real Estate Client’s Negative Article Recovery

A well-established luxury real estate company in the United States faced a critical reputation issue when a negative news article began dominating branded search results. Despite strong market credibility, this single piece of content significantly impacted trust and customer perception. To regain control of its online presence, the company implemented a strategic Online Reputation Management (ORM) campaign.
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Online Reputation Management

Client Profile

Luxury Real Estate Brand

Industry

Real Estate / Luxury Property

Location

United States

Target Audience

High-net-worth individuals, property investors, luxury home buyers

Services

Premium Real Estate Development & Sales
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Negative Result Removed

100% (Page 1 Cleared)

Recovery Timeline

8 Months

The Challenge

Despite its loyal customer base and strong reputation, the company faced a setback when a negative news release alleging fraud in its battery charging case gained traction online, dominating Google search results for the company and its owner. This significantly impacted the brand’s image and eroded customer trust.
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Taking Action

Recognizing the urgent need to rebuild their online reputation, the client contacted our agency. Our team specializes in online reputation management (ORM) and was prepared to tackle the challenge.

Overcoming the Hurdles

  • Suppressing the Negative Press: The negative article held the top position on Google searches for the brand and CEO, alongside other unfavorable keywords.
  • Building Positive Visibility: We needed to occupy the first page of search results with credible and positive content about the client.
  • Establishing Industry Authority: We aimed to position the client as a leading figure in the real estate industry.

Our Work Approach To Recover Online Reputation of the Client

1. Content Creation:

Developing Valuable Assets: Our team created various assets highlighting the client’s value proposition, achievements, testimonials, and credentials. This included a new website, blog posts, social media profiles, business listings, press releases, and news articles.

2. Search Engine Optimization:

Optimized Content for Visibility: Our SEO experts optimized the newly created content with relevant keywords and enhanced search engine visibility through meta tags, images, videos, and internal linking. They also ensured user-friendliness, fast loading times, mobile responsiveness, and easy navigation.

3. Building Authority and Promotion:

Strategic Promotion: We strategically promoted the created content across various platforms and channels to increase website traffic, engagement, and backlinks. This involved guest blogging, social media marketing, and paid advertising to enhance online presence and reach.
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